On Point Hair & Nail Salon Policy and Terms of Service

Cancellations or Reschedules


Cancellations and appointment changes must made at least one business day in advance allows our team the opportunity to accommodate other guests and will be greatly appreciated. No-show reservations that are rescheduled require payment at the time of scheduling.

Arrivals and Late Arrivals
Please arrive at least 10 minutes prior to your scheduled reservation. This will allow you time to unwind, enjoy a beverage, preview a possible new look in our various fashion magazines or catch up on the latest gossip in your favorite publication.
On Point Hair & Nail Salon welcomes all well-behaved children. Please remind your children to avoid running, spinning or climbing on chairs, or opening any closed drawers in the space. Most drawers contain sharp objects and chemicals that could be potentially dangerous to unsuspecting children.
For your convenience On Point Hair & Nail Salon accepts gratuities from cash or they can be placed on your credit/debit card.

On Point Hair & Nail Salon accepts Visa, MasterCard, Discover, American Express and cash for payment of services and products. We do not accept checks of any form for payment.


Due to the artistic nature of what we do, we cannot offer refunds on services performed. However, we will work tirelessly to ensure you are satisfied. On Point Hair & Nail Salon stands firmly behind all of its salon services. If for any reason you are not 100% satisfied with your service please contact us immediately so we can remedy the situation. Tweaks and adjustments will be honored for one week of the date of service.



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1228 Euclid Ave.

Suite 103

Cleveland, Ohio 44115